For emergencies call 911Non-urgent matters: Message via the Patient Portal.

Tele Health:

Log on to the portal to schedule a tele appointment.

UpDate: Appt availability reduced during Oct-mid Nov 2022

due to increased patient visits requested & I'm studying for my 

Functional Medicine certification exam this mid Nov.

COVID 19: 

Vaccination: https://getvaccinated.oregon.gov/#/ or call 211, Should I quareentine? Should I test? see https://multco.us/file/92963/download


INSURANCE NETWORKS likely to reimburse visits:

CLOSED to new MEDICARE/OHP/CareOregon until 2023 

AETNA

STANDARD plans: Aetna Affordable Health Choices (SRC only); 

Aetna Voluntary plans; Elect Choice EPO; Managed Choice POS; 

                                        Open Choice PPO / Open Access Plans: Choice POS II (Open Access); 

                                        Select (Open Access); Elect Choice EPO (Open Access); 

                                        Managed Choice POS (Open Access) / HealthFund Plans: 

                                        Choice POS II; Open Access EPO & POS; Open Access Select; 

                                        Open Choice PPO / Premier Care Network: APCN POS II; 

APCN Open Access Aetna Select / Innovation Health: Innovation Health Aetna Select; 

Innovation Health POS; Innovation Health PPO / National Advantage 


MEDICARE Plans: CLOSED till 2023

(Medicare Choice Plan PPO; Medicare Elite Plan HMO; Medicare Select Plan PPO; Value Plan HMO)


CIGNA:

                   Open Access Plus                                             Choice Fund OA Plus WITH CareLink, PPO                                         

                   OA Plus & Choice Fund OA Plus                     Choice Fund PPO


COVENTRY/FIRST HEALTH:

 Coventry National Network


FIRST CHOICE HEALTH:

 All networks


MODA:

 Beacon, Connexus, Synergy


MYLTIPLAN/ PHCS


PACIFIC SOURCE:

             Billings Clinic Employee Health Plan                    Medishield PSN                 PSN 

             BrightPath                                                                Prime                                  SmartAlliance 

             SmartHealth (Idaho, Oregon & Montana Members)                                         SmartChoice                                                             UO Student Health Plan  (tier 2)      

 

                                                                PROVIDENCE Health Plans:

  Signature Networks

  MedAdvantage Networks- CLOSED till 2023


REGENCE BLUE CROSS BLUE SHIELD BCBS of Oregon & other states:

                      Oregon Preferred, Classic, Innova, Engage, Evolve, HSA (2.0,3.0)

                              Oregon ActiveCare, Platinum, Gold, Silver, Bronze

                              Clark County Preferred, Classic, Innova, Engage, HSA (2.0,3.0)

                      Clark County ActiveCare, Platinum, Gold, Silver, Bronze


UNITED HEALTHCARE:

 Charter/ Charter Balanced

 Charter HMO/ Charter Balanced HMO/ Charter Plus HMO

 Charter Plus

 Choice

 Choice HMO

 Choice Plus

 Choice Plus with Harvard Pilgrim

 Core

 Core Essential

 Core HMO/Core Essential HMO

 Heritage Plus

 Heritage Select POS/HMO

 Heritage Select EPO

 Navigate HMO/Navigate Balanced HMO/ Navigate Plus HMO

 Options PPO

 Select & Select Plus

 Signature Value MCO

 Medica Choice with UHC Choice Plus-CLOSED till 2023


Oregon Medicaid  (Open Card)- CLOSED till 2023

Contact Technical Support

For medical questions, contact your provider or, if you are having a medical emergency, call 911.

What issue are you having?

Please narrow down the issue by selecting one of the options below:

If you have forgotten your password you can use the form here to issue yourself a reset link.

You'll need to enter:

  1. The email address you have on file with your provider
  2. Your date of birth
  3. Your last name
  4. Your zip/postal code (in the U.S., first 5 digits only)

This information must match the information that your provider has on file for you. When you click "Send reset link," the system will send an email to the email address that you entered. If the system is able to verify your account, you'll receive an email with a link that you can follow to create a new password.

If you need further assistance please fill out the form below

If you have forgotten your username you fill out the form here to have your username emailed to you.

If you need further assistance please fill out the form below.

Please double check that you are entering the correct username. To receive an email reminding you of your username, please click here. To reset your password click here. If you need further assistance, please fill out the form below.

If you need further assistance please fill out the form below.

Please fill out the form below and let us know what problem you are experiencing logging in. The more detailed you are in your description the better we can help you.

Please provide the name of the questionnaire and details about what problem you are experiencing.

If you are trying to send your provider a document, you can do so by uploading it using the form on the documents page

Please let us know what issue you are having with the secure messages system. The more detailed you are i your description the better we can help you.

If you need to refill a prescription, please contact your provider by either requesting a refill or sending a secure message.

If you are receiving an error message that there is no matching medication or supplement found, please send a secure message. to your provider with details about the medication or supplement you want to add.

If you are experiencing some other issue, please let us know what issue you are having regarding medications and supplements. The more detailed you are in your description the better we can help you.

Please fill out the form below detailing the error message you have received. If possible, please cut and paste the error message into the 'Message' field.

Please use the Secure Messages form to contact your provider.

THIS MESSAGE DOES NOT GO TO YOUR PROVIDER'S OFFICE

This form is for contacting technical support for the Patient Portal. To contact your provider's office, please send them a secure message or reach out to them directly.

Fill out the form below detailing the issue that you are experiencing. Please be as detailed as possible; the more information you provide the better we can help you.

Contact Cerbo Technical Support
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